quorianvelix collects information you provide directly when creating an account, accessing our financial recovery resources, or contacting our support team. We also gather certain technical information automatically when you visit our platform.

We use collected information to provide personalised financial recovery strategies, maintain platform security, and communicate important updates about our services. Your data helps us create relevant educational content and improve user experience.

• Providing personalised financial recovery recommendations and educational resources
• Processing your requests for consultations and support services
• Sending important platform updates, security alerts, and service notifications
• Analysing platform usage to improve features and develop new recovery tools
• Maintaining account security and preventing unauthorised access
• Complying with Australian financial services regulations and legal requirements
• Responding to customer service enquiries and technical support requests

quorianvelix does not sell, rent, or trade your personal information to third parties for marketing purposes. We only share information in specific circumstances outlined below, always with appropriate safeguards in place.

Service Providers: We work with trusted third-party companies that help us operate our platform, such as cloud hosting services, email providers, and analytics tools. These partners are contractually bound to protect your information and can only use it for specified purposes.

Legal Requirements: We may disclose information when required by Australian law, court orders, or government requests. This includes cooperation with law enforcement agencies investigating financial crimes or regulatory compliance matters.

Business Transfers: In the event quorianvelix is acquired, merged, or undergoes restructuring, user information may be transferred as part of that transaction. We would notify users beforehand and ensure continued privacy protection.

Consent-Based Sharing: We may share information with your explicit consent, such as when you authorise us to work with financial advisors or credit counselling services on your behalf.

quorianvelix employs multiple layers of security to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our security measures are regularly updated to address emerging threats.

All data transmission between your device and our servers uses industry-standard encryption protocols. Personal information is stored in secure data centres located in Australia, with access restricted to authorised personnel who undergo background checks and regular security training.

We maintain comprehensive backup systems and disaster recovery procedures to ensure your data remains protected even in unexpected circumstances. Our security practices are reviewed quarterly by independent auditors to maintain compliance with Australian Privacy Principles.

While we implement strong security measures, no system is completely immune to threats. We encourage users to maintain strong passwords, enable two-factor authentication where available, and report any suspicious account activity immediately.

quorianvelix retains personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on information type and regulatory requirements.

Account information and financial recovery data are retained for seven years after account closure to comply with Australian financial services record-keeping requirements. Marketing preferences and communication logs are deleted within two years of account termination.

Technical logs and usage analytics are anonymised after 18 months and may be retained longer for platform improvement purposes. When you request account deletion, we begin the removal process immediately, though some information may remain in backups for up to 90 days.

Certain information may be retained longer if required by ongoing legal proceedings, regulatory investigations, or other legitimate business purposes. We'll notify affected users about extended retention periods when possible.

quorianvelix uses cookies and similar technologies to enhance your browsing experience, maintain login sessions, and analyse platform performance. You can control cookie preferences through your browser settings or our cookie management tools.

Essential cookies are necessary for basic platform functionality and cannot be disabled without affecting service quality. Analytics cookies help us understand user behaviour and improve our financial recovery resources. These can be opted out without impacting core features.

We don't use advertising cookies or share cookie data with external advertising networks. Third-party cookies from service providers like payment processors may be present but operate under their own privacy policies.

quorianvelix primarily stores and processes personal information within Australia using local data centres and cloud services. When international transfers are necessary for service provision, we ensure adequate protection through approved transfer mechanisms.

Some service providers may process data outside Australia, particularly for cloud computing, email services, and technical support. These transfers occur only with companies that provide equivalent privacy protections through standard contractual clauses or adequacy decisions.

Users are notified about international transfers when creating accounts, and we maintain records of all cross-border data flows for regulatory compliance and transparency purposes.

quorianvelix may update this privacy policy periodically to reflect changes in our practices, services, or regulatory requirements. Material changes will be communicated through email notifications and prominent platform announcements.

Policy updates take effect 30 days after notification, giving users time to review changes and exercise their rights if needed. Continued use of our platform after the effective date constitutes acceptance of the updated terms.

We maintain an archive of previous policy versions for reference and provide summaries of significant changes to help users understand how updates affect their privacy rights.